A-Z Carer Resources & Sources
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Age UK National helpline
0800 678 1602.
8am – 7pm, 365 days a year. Providing direct help to over a million older people each year through our local services.
Alzheimer’s Society
Dementia Connect Service
0333 150 3456. People with speech or hearing difficulties can use Relay UK to call the support on 18001 0333 150 3456.
Sign Language videos for BSL interpreter via Phone, Tablet or Computer.
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Dorset Cancer Care Foundation
07593 890 879
Financial assistance to Dorset residents and families who experience financial hardship due to cancer.
Dorset Diabetic Eye Screening Programme
01305 602461
713 Wimborne Road,
Moordown,
Bournemouth,
BH9 2AU
Dorset and Wiltshire Fire and Rescue Services
Safe and well visit – 0800 038 2323.
For all other enquiries – 01722 691000
To contact Fire Control – 0306 799 0019
Always call 999 in an emergency.
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Macmillan Cancer Support
0808 808 00 00
If you require cancer information and support, please call our support line that is open 7 days a week, 8am to 8pm
Mencap
0808 808 1111
The voice of learning disabilities
Motability Car Scheme
0300 456 4566
Motor Neurone Disease
0808 802 6262
Multiple Sclerosis Helpline
0808 800 8000
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Patient Advice Liaison Service UHD (PALS)
0300 019 8499
uhd.patientexperienceteam@nhs.net
www.uhd.nhs.uk/about-us/patient-experience/poole/patient-advice-liaison-service-pals
Parkinson’s UK Helpline
0808 800 0303
Supporting people affected by Parkinson’s
PramaCare
PramaCare is a registered charity (No. 801967) providing domiciliary care services in Dorset, a range of clubs and activities in local communities, and pre-loved goods through our charity shops. Call reception on 01202 207300
PramaLife
01202 207 300
Offers advice and support and runs a variety of clubs, groups and activities, across the County of Dorset.
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Samaritans
116 123
Providing 24-hour confidential, non-judgmental support of grants and support ranging from respite breaks and short holidays for carers and the people they care, Domestic appliances, educational courses and classes or home repairs and improvements as well as Carers Support Groups.
SSAFA
Tel: 0800 2606780
Help and support to those who serve or used to serve in our Armed Forces and their immediate family.
Specsavers (Home Visit)
0808 239 1385
https://www.specsavers.co.uk/home-visits/request-a-free-home-visit
Stroke Association Helpline
0303 3033 100
Support to stroke survivors and their families.
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Bridgit Care
Bridgit Care is a free online platform to support Carers to access information, advice and guidance, and other support such as creating a self-help plan, What If contingency plan or find out about local events and NHS health advice for conditions. To access Bridgit use the relevant Council link for where you live:
Dorset Council residents: https://www.dorsetcouncil.gov.uk/w/bridgit-online-self-help-for-carers
BCP Council residents: Online self-help if you care for an adult | BCP
British Heart Foundation Helpline
0300 330 3322
Monday to Fridays 9am – 5pm.
Advice about all aspects of heart disease
Heart Helpline for questions and concerns about heart and circulatory diseases.
Contact on 0808 802 1234 (freephone) open 9am – 5pm Monday to Fridays (excl Bank Holidays.) More contact options at www.bhf.org.uk.
Bladder & Bowel Continence Service Dorset (West)
01305 259978
Forston Clinic,
Herrison Road, Charlton Down,
Dorchester, Dorset,
DT2 9TB
Bladder & Bowel Continence Service Dorset (East)
01202 443111
dhc.continence.shelleyroad@nhs.net
11 Shelley Road
Bournemouth
Dorset
BH1 4JQ
BCP Lifeline –
0330 1233293
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Handyvan Service BCP
01202 942 331
BCP Council Handyvan Repair Service provides practical and useful help to support those living in their own homes to maintain independence.
Headway Helpline
Tel: 0808 800 2244
Free and confidential support for anyone with questions about brain injuries.
Help and Care
0300 111 3303
Web and Email: www.helpandcare.org.uk
Telephone helpline, free information & support sessions, and
other events in Dorset.
Help and Kindness
01305 595 958
Online resource of services, groups and organisations.
Huntington’s Disease Association
0151 331 5444
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National Dementia Helpline
Tel: 0300 222 11 22
Nordiss
01747 821 010
North Dorset Disability Information Service also covers West
Dorset. Hiring equipment and selling new and second-hand disability aids.
NHS Direct
111
Non-urgent information and advice on health issues.
NHS Urgent and Emergency Care
111
Out of hours medical help.
Life threatening situations and falls call 999
NHS Wheelchair Service
01202 892 874
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Tax Help for Older People
01308 488066
Free advice for tax related problems for people aged 60+ on low or modest earnings.
Transport- Linking Dorset
01202 586055
Open 10am and 2pm on weekdays only
Business and organisations across Dorset are together launching an initiative designed to help people get out-and-about more across the county. An array of transport opportunities, including local bus services community-based minibus schemes, community car schemes, dial-a-ride – and even use of statutory services vehicles for specific group activities – helps ensure those living in the area are not isolated.
Linking Dorset will provide a
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Care Line
Assistive technology
Careline 365 –
Tel: 0808 304 4818
Lifeline and Careline:
Carers Trust
0300 772 9600 or
Carers Direct
01202 454979
Free advice and information to help you make decisions about your support needs and the needs for the person you are looking
after.
Carers UK
Carers Line
0808 808 777
9am-6pm Monday to Fridays (Incl bank Holidays)
Information on
- Benefits & Finance
- Carer’s Rights
- Carers Assessments
- How to make a complaint.
Computer Help – Digital Champions
01305 221 048
www.dorsetcouncil.gove/volunteer-digital-champions
Volunteers who are good at explaining computers without the jargon. Digital support on a wide range of issue.
Carer Support Service BCP 01202 458204 – BCP Area carersupport@bcpcouncil.gov.uk BCP Carer Support service support unpaid adult carers across Bournemouth, Christchurch and Poole with:
- Friendly advice and information.
- Opportunities to connect with other carers in your community
- Services to support you in your caring role
Community Mental Health Team
(Dorset Healthcare University – NHS Foundation Trust)
0800 652 0190
Connection 24/7 mental health crisis helpline or ask for a referral from your GP.
Cruse
0808 8081677
Bereavement care to promote the well-being of bereaved people. Call the national helpline.
Citizens Advice in Dorset
0800 144 8848
Confidential advice
including benefits.
Citizens Advice BCP
0808 2787 939
Dorset Council residents
0300 111 3303
https://www.helpandcare.org.uk/
The Dorset Carer Service is provided by Help & Care in partnership with MYTIME Young Carers and Dorset Council. The service provides free support to unpaid Carers above 5 years of age who are caring for a person who lives in the Dorset Council area. Council to support them. The service will help Carers to access information, advice and guidance, training, support, connection to community services and much more.
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Forest Holme Hospice
0300 019 8115
https://forestholmehospice.org.uk/
Email: uhd.forest.holme@nhs.net
Community Team/24hr Advice Line: 0300 019 8115
Inpatient Ward: 0300 019 8147
Outpatients: 0300 019 8118
Counselling Team: 0300 019 8096
Complementary Therapy: 0300 019 8268
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Independent Living
https://www.independentliving.co.uk/
Independent Living – the place for impartial information about products and services to help with mobility and independence.
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Leonardo Carer Support
01202 698325
Leonardo Carer Support,
Anne van Brussell House,
Unit 1, Albany Business Park, Cabot Lane, Poole,
BH17 7BX.
Leonardo Carer Support is the largest charity in Dorset supporting
unpaid carers. They offer a variety
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Oakley Friends
01202 207300
Offer twice yearly training courses for Carers of people living with Dementia as well as monthly meetings.
Older Peoples Mental Health Teams
Blandford- 01258 394045
Bridport- 01308 426281
Christchurch- 01202 858158
Dorchester- 01305 214500
Shaftesbury- 01747 475266
Weymouth & Portland- 01305
762505
Bournemouth – 01202 705609
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Radar Key Scheme
Disability Rights UK Shop
0203 687 0790
Or you can purchase one online at Disability Rights UK
Rethink- National advice service
0808 801 0525
Helping those affected by severe mental health illness recover.
Ridgewater Energy
01202 612726
We provide expert advice and assistance to homeowners, landlords and private tenants in assessing and sourcing funding and quotations for insulation, heating and renewable energy upgrades in the South of England.
Red Cross Wheelchair Hire
0300 456 1914